Donor Privacy Policy

Effective Date: January 1, 2025

Hope Mental Health Foundation (“we,” “our,” or “us”) is committed to respecting the privacy of our donors. This Donor Privacy Policy outlines how we collect, use, store, and protect the personal and financial information of our donors.

1. Information We Collect

We collect the following types of information when you make a donation or interact with us:

- Personal Information: Name, address, email address, phone number, and other contact details.

- Financial Information: Credit card numbers, bank account details, donation amounts, and payment processing information.

-Transaction Information: Date, amount, and method of donation.

- Communication Preferences: Your preferences for receiving communications, such as newsletters or event invitations.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To process and acknowledge your donation.

- To send receipts for tax purposes, thank-you notes, and updates on the impact of your donation.

- To improve our fundraising efforts and communication with you.

- To comply with legal and regulatory requirements, including financial reporting.

3. How We Protect Your Information

We take the security of your personal and financial information seriously. We use a variety of industry-standard security measures to protect your data, including:

- Encryption for online transactions.

- Secure servers and firewalls.

- Restricted access to donor data within our organization.

We do not store sensitive financial information, such as credit card numbers, on our systems. All payment processing is done through secure third-party payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS).

4. Sharing Your Information

We will never sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

- As required by law: If we are required to do so by law, such as complying with tax regulations, legal subpoenas, or other legal obligations.

5. Your Choices and Rights

You have the right to:

Opt out of communications: If you no longer wish to receive marketing emails, newsletters, or event invitations, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at valerie@hopegives.net

- Update your information: If your contact or financial information changes, you can update it by contacting us at valerie@hopegives.net

-Access or delete your data: You may request access to the personal information we hold about you, or request that we delete your data, by contacting us at valerie@hopegives.net.

6. Retention of Data

We retain your personal and financial information only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and tax obligations. After that, we will securely dispose of your information.

7. Changes to This Privacy Policy

We reserve the right to modify or update this Donor Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Donor Privacy Policy, please contact us at: valerie@hopegives.net

Hope Mental Health Foundation

3377 S. Price Rd. #3025 Chandler, AZ

EIN: 45-4582317 QCO:22651